Help / FAQs
Will ConnectionPlus put me at risk for viruses or spyware?
You are not at risk for any viruses or spyware, as we implement a variety of security measures to maintain the safety of your personal information and our site. When you register or access your personal information, we offer the use of a secure server and SSL encryption.
Will ConnectionPlus slow down my computer?
Like many websites, we use "cookies" to enhance your experience and gather information about constituents' use of ConnectionPlus. ConnectionPlus runs on very few computing resources, as cookies are small files that shouldn't interfere with your browser's performance.
This online shopping mall and ConnectionPlus turns your buying power into giving power on every purchase. By purchasing your everyday products and services through this online shopping mall and ConnectionPlus, you will financially support your chosen charity, school, or faith-based organization. Now your online purchases will really make a difference! ConnectionPlus represents hundreds of leading online stores, many of which you currently shop with today. So all you have to do is shop online as you normally do - but now just shop through with ConnectionPlus installed. Your chosen charity, school, or faith-based organization will receive a percentage of every one of your purchases.
No! The experience of shopping through this online shopping mall or ConnectionPlus is the same experience as going direct to the online store. Not only do you receive the same prices and level of service, but you will receive the same special deals and promotions from the online stores.
Yes, there are no additional fees or charges to shop. So to shop and support is absolutely FREE.
To shop, you must be logged in. Once logged in, you will see a list of all shopping categories on the left side. Select your desired shopping category from the list and the associated online stores within that category will be displayed on the page. To shop from that specific online store, click on the image ad for that online store. Shop the online store’s site like you would normally do, when you finish shopping simply close the window, and you will return to the online shopping mall.
Your current online shopping enables you to financially support your chosen charity, school, or faith-based organization simply by shopping through ConnectionPlus. Every time you shop from one of the online stores a percentage of your total purchase will financially support your chosen charity, school, or faith-based organization.
The more supporters of your chosen charity, school, or faith-based organization who purchase their current products and services through ConnectionPlus, the more financial support your chosen charity, school, or faith-based organization receives. We hope you will shop through ConnectionPlus to help make a real difference for your chosen charity, school, or faith-based organization.
While the majority of all purchases will generate financial support to your chosen charity, school, or faith-based organization, each online store has its own guidelines and some purchases may not qualify. For example, the purchase of gift cards or gift certificates will not typically qualify for financial support.
A percentage of the total purchase will be given back to your chosen charity, school, or faith-based organization. The amount will vary based on the online store, but you may log-in and then place your cursor over any online store image ad to determine the percentage of financial support.
The choice of online store, as well as the type of product or service purchased will determine when your chosen charity, school, or faith-based organization organization receives your financial support. Typically, payments are received 60 to 90 days after the initial purchase; however, it could be longer depending on the online store’s guidelines.
To see your purchase history and the financial support generated from your purchases for your chosen charity, school, or faith-based organization simply log into the online shopping mall and click on ‘My Account’.
Your purchase history will be updated weekly as the online shopping mall receives information from the online stores. In some cases online stores may take up to eight weeks or longer to report purchases sales, but on average it takes 2 to 10 days. Totals on the purchase history page may change due to returns or order cancellations.
No - the financial support generated from your purchases and given to your chosen charity, school, or faith-based organization is not tax deductible.
You may contact us at firstname.lastname@example.org
You must click from the online shopping mall to a online store’s website in order for the purchase to be tracked and credited. No financial support will be generated to your chosen charity, school, or faith-based organization if you go directly to the online store’s.
No, all you need is a valid e-mail address to log-in to ConnectionPlus.
Here are some possible solutions:
Browser security and cookie settings
Reporting of your purchase history may appear on your account between 2-10 days from the time of purchase. Note: Travel related purchases will take longer than 10 days to report, as it is not reported until completion of actual travel. If your purchase history does not appear on your account after 10 business days, your transaction may not have been properly tracked. Transactions are tracked by a “cookie” (cookie = a tracking software) on your computer. If the cookie is deleted for any reason, the transaction will not be recorded. Below are few reasons how this can happen:
— If you use a 3rd party software on your computer, such as Norton Anti Virus, McAffee, Spy Bot Search and Destroy, ABG, etc, these anti-virus programs can delete cookies.
— If your computer settings are set up not to allow cookies
— If the confirmation page timed out during completing your purchase.
In order to rectify this issue in the future, please see below.
Your browser must be set to accept cookies. You may also have to verify that the following domains have not been unknowingly blocked by your browser:
ad.doubleclick.net, cj.com, commission-junction.com, linkshare.com, performics.com, parable.com
For Internet Explorer, follow this path:
Tools > Options > Privacy > Sites
After clicking the Sites button a window will pop up titled Per Site Privacy Actions. Scroll through the list of sites listed under Managed Web Sites to see if any of the above domains are already listed. If yes, double-click the name and click the Allow button. Repeat for each of the above domains. If no, enter each of the domains listed above and click the Allow button.
For Firefox, follow this path:
Tools > Options > Privacy > Cookies
If the box next to "Allow sites to set cookies" is unchecked, click Exceptions and add the domains listed above.
For Safari, follow this path :
Within Safari, click the "Safari" menu and choose "Preferences."
Click the icon labeled "Security."
To enable cookies:
Set the option labeled "Accept Cookies" to "Always.
Click "OK" to save changes and close the dialog box.
For Chrome, follow this path :
Click the wrench icon tools menu on the browser toolbar.
Select Options (Preferences on Mac and Linux; Settings on Chrome OS).
Click the Under the Hood tab.
Click Content settings in the "Privacy" section.
Click the Cookies tab in the Content Settings dialog that appears:
Click Allow cookies by default.
Some anti-spyware applications such as SpySweeper, SpyBot, AdAware or security suites such as Norton or McAfee have been reported to occasionally block access to online stores. In order to ensure that all of your purchases are recorded properly it would be best to add the sites listed above to you application’s “White-list” or temporarily disable the application while shopping through the online shopping mall. Please refer to your program’s Help feature and search under terms like: Cookies, Privacy, Approved sites, Exceptions. The intent is to find out whether any of the domains listed above are being blocked by one of these programs. Disabling this setting should use similar language - ‘Always Allow’, ‘Allow Site’, ‘Exceptions’, etc. Some programs may overwrite these settings even after you have set them. If the difficulties suddenly return, your troubleshooting should begin by checking these programs’ settings.
Some pop-up blockers may also block your ability to link from the online to the online store’s site. Try turning off your pop-up blocker temporarily.
If you use any firewalls such as Zone Alarm, Norton Internet Security or some other such Firewall, then you need to keep the “Ad Blocking” turned off. You may also need to allow access to the URLs listed above through your firewall.
To uninstall ConnectionPlus™, follow the steps below:
For Internet Explorer: Go to "Add or Remove Programs" via the windows control panel → Uninstall
For FireFox: Go to Tools → Add-ons → Remove
For Google Chrome: Go to Tools → Extensions → Uninstall
For Safari: Go to Preferences → Extensions → Uninstall